The ITIL certification scheme enables an individual to gain credits for ITIL® courses. There are four levels within the scheme: Foundation, Intermediate, Expert and Master. The Foundation level is the entry level qualification which offers candidates a general awareness of the key elements, concepts and terminology used in the ITIL® Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices.
In ITIL Intermediate level, has a modular structure with each module holding a different focus. Candidates can take as few or as many Intermediate qualifications as they require, and to suit their needs. The Intermediate modules go into more detail than the Foundation level and is an industry-recognized qualification.
The ITIL Expert level of qualification is aimed at those individuals who are interested in demonstrating a superior level of knowledge of the ITIL® Scheme in its entirety. Achieving this level of ITIL® qualification will benefit a candidate in both their personal and professional development, by aiding career advancement and progression within the IT Service Management field. Candidates who achieve ITIL® Expert level will also satisfy the prerequisite entry criteria for the ITIL® Master Level; the highest level qualification within the ITIL scheme.